RESTOCKS STARTED ITS FIRST TESTING PHASE WITH HYPERWALLET!

We are happy to announce that our hard work and your patience paid out! We started our first reliable and safe testing phase with Hyperwallet! Furthermore, we are looking forward to this fantastic collab!

So, now you are wondering what this first testing phase is all about. We can imagine! And we are ecstatic to announce our future steps with Hyperwallet!

Let’s go!

First testing phase

To which sellers does this apply? The kick-off of our first testing phase will be a selected group from the Netherlands and Belgium sellers.

Why did we choose a selection of sellers in the Netherlands and Belgium? Because our headquarters is based in the Netherlands.

Monitoring of the first testing phase. And what will happen next? We will track the first testing phase closely and will share the next steps in our FAQ and e-mail.

What will happen with your sales that were sold before we implemented Hyperwallet for the selected seller’s group? This process will continue as before. However, we want to inform you that the payout days are increased to 40 business days. Please note that these payout days are an indication.

What will happen to the other sellers that weren’t selected?

Do not worry! If you are a seller and have not been selected from the Netherlands and Belgium and the rest of the EU countries: We didn’t forget about you! However, we are in our first testing phase and therefore we keep it for now on a smaller scale, to ensure that the monitoring and follow-up of challenges will work properly.

We do this for a reason: to make sure if we extend the countries throughout the EU, the transition will run as smoothly as possible. We will all benefit from this!

What will happen to your sales if you are not selected?

This process will continue as before. However, we want to inform you that the payout days are increased to 40 business days. Please note that these payout days are an indication.

Here you can find information for the selected sellers in the Netherlands and Belgium

Your Restocks account is going to be linked to our new payment system within a few weeks. You will then receive an e-mail to verify your ID. 

What can you expect from Restocks?

Step 1 Hyperwallet will be linked to your Restocks seller’s account.

Step 2 You will receive an email with your personal Hyperwallet ID code. Keep it safe! This code is linked to all your new transactions.

Step 3 Place a listing, sell your sneakers and once you receive your first payout, the activation process is complete. That’s all!

How does the payout system work for our different selling selections?

Resell If you sold with Resell, you will receive your payout within 15 business days, after your sales are verified.

Consign If you sold with Consign, you will receive your payout within 15 business days, after your sales are sold.

*Together with Hyperwallet, we decided to start our testing phase with a payout timeframe of 15 business days.

We are looking forward to our collab! And we are confident that you will enjoy selling your sneakers on our platform!

Do you have any questions, or do you want to know more about switching to Hyperwallet? If you can’t find your answer on our FAQ, please reach out to our customer care CREW or visit the Hyperwallet FAQ.

We are happy to help!

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