What happens if a seller breaks the rules?

A consign advertisement at Restocks is final. This means that it is not possible to cancel a consign advertisement.

If a consign advertisement is not completed according to the rules, Restocks will charge €20,- service costs and the Private Seller will receive an official warning. With a second flake, the Private Seller risks blocking his/her account indefinitely.

This can happen if the Private Seller:

  • sends an item that is not authentic.

  • sends an item that does not meet our quality criteria.

  • sends a worn pair of shoes.

  • sends an item that does not match the product description on Restocks, in any way (think of size, SKU, color, etc.).

  • has not sent the item within the specified time.

  • does not send the item.

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