I have not received any money, what now?

Have you received an e-mail announcement about your payment, but the payout has not been credited yet? First check if the money has been transferred to you during the weekend, because this may take a little longer. Is this not the case? Check the IBAN in the e-mail announcement of the payment. Is this correct? No worries, your payout is on its way!

If you think something is going wrong on our end, please contact us via our Customer Service Chat.

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